Privacy Policy

Who this policy covers

This policy explains how Skill Stork Early Learning Campus (“Skill Stork ELC”, “we”, “our” or “us”) handles personal information shared through this website, during an admission enquiry and in related communication with prospective families.

Enrolled-family records, CCTV footage, health information and classroom documentation may also be covered by separate school notices, consent forms and operational policies.

Information we may receive

Depending on how you contact us, we may receive information about a parent or guardian and a child.

• Parent or guardian name, phone number and email address.
• Child’s name, age and programme of interest.
• Preferred visit time and questions about learning, settling, meals, transport or support needs.
• Messages, documents or details you choose to share with our admissions team.
• Basic technical information automatically handled by our hosting and security providers, such as device, browser, IP address and request logs.

How the admission form works

The campus-visit form prepares a message on your device and opens WhatsApp. The website itself does not save the information entered into that form. Your details are shared with us only after you choose to send the prepared WhatsApp message.

WhatsApp processes information under its own terms and privacy practices. You may instead call or email the campus if you prefer not to use WhatsApp.

Why we use information

• To answer enquiries and arrange a campus visit.
• To guide families towards the appropriate age group or programme.
• To provide requested information about admissions, services and campus arrangements.
• To maintain the safety, reliability and security of the website and our communications.
• To meet record-keeping, safeguarding or legal responsibilities where applicable.

Children’s information

This website is intended for parents and guardians, not for children to submit information independently. A parent or lawful guardian should provide any information relating to a child.

We do not use children’s information for behavioural advertising, sell it, or knowingly invite children to create public profiles on this website.

Sharing and service providers

We may use trusted providers for website hosting, security, communications, school systems and other necessary services. They should receive only the information reasonably needed for their role and may process it under their own privacy terms or our instructions, as applicable.

We may also disclose information where required by law, to protect a child or another person, or to establish and protect the school’s lawful rights. We do not sell personal information.

Retention and security

We aim to keep personal information only for as long as it is reasonably needed for the purpose for which it was collected, for safeguarding and school administration, or for a period required by law. Retention periods can differ by record type.

We use reasonable administrative and technical safeguards. No online service or method of transmission can be guaranteed completely secure, so families should avoid sending unnecessary sensitive information through ordinary messages.

Your choices and requests

Subject to applicable law and school record requirements, you may ask what personal information we hold about you or your child, request a correction, ask for deletion where appropriate, withdraw consent for future optional use, or raise a privacy concern.

To protect families, we may need to verify that a request comes from the parent, lawful guardian or other authorised person before acting on it.

Cookies, links and policy updates

The current website does not use advertising cookies or behavioural tracking. Essential technical storage may be used by browsers or service providers to deliver and secure the site. If this changes, we will update this notice and provide choices where required.

External websites and platforms have their own privacy practices. We may revise this policy when our services, technology or applicable requirements change. The latest version will appear on this page with its review date.